Our Values & Service Style

The Service Style at Regent Hotels & Resorts



  • We are Regents, enabling uplifting experiences
  • Delivering a Harmonious Flow
  • Acting with Thoughtful Kindness
  • Curating Decadent Moments

Our Values

Our colleagues are supported by a set of values that are important to both IHG and our guests. As we work together as one team with our stakeholders, these collective values provide a shared sense of purpose that guides everything we do, from how we support and recognise our people to how we grow our business and work with our owners and communities.

Our colleagues are supported by a set of values that are important to both IHG and our guests. As we work together as one team with our stakeholders, these collective values provide a shared sense of purpose that guide everything we do, from how we support and recognise our people to how we grow our business and work with our owners and communities.


We're proud to be recognised around the world as an outstanding employer. This comes from our focus on attracting and retaining the top talent in the industry, and a pledge to give our colleagues room to grow. If you're interested in being a part of IHG, we always have room for the best and brightest.

Do the right thing

Show we care

Aim higher

Celebrate difference

Work better together